Shutterfly vs. Snapfish
For me, shooting digital has resulted in a screeching halt of printing. I’m guessing it’s the same for you. A local commercial color printer continues to print the captures I want to add to my portfolio, but those are laughingly rare.
Having discovered Shutterfly a few years ago, I uploaded family photographs taken over that year and had personalized calendars made for Christmas gifts. They were a huge hit and I thought Shutterfly did a good job with them. After that, I began using them for all my printing and various fun photo projects (personalized calendars, coffee mugs, mouse pads, photo albums).
I’ve been happy with the prints, but Snapfish (by HP) caught my attention recently and I thought I’d give them a try. Of course, I wanted to compare, so I had both Snapfish and Shutterfly print identical photos.
The upload process was the same - both were fast and without fuss. The total spent at Snapfish for 8-4×6’s and 3-5×7’s, including shipping was $4.05. At Shutterfly, I ordered one more 5×7 by mistake. My total there was $7.67. Since it was my first order with Snapfish, the 4×6’s were free (20 free 4×6’s after your first upload). Shutterfly frequently offers similar deals. Comparing pricing, I surmise they are very similar, even though this order was more with Shutterfly (with the add’l 5×7). Shipping speed was the same- ordered on the same day, received both orders a few days later.
Printing 4×6’s can be tricky. Most point-and-shoot cameras have a 4:3 aspect ratio. Translation: upon printing, a 4×6 photo will be cropped somewhere. The fix? Snapfish offers a 4×5.3 “True Digital” option that prints the photo with no cropping. But frames for a 4×6 will not work for this option. Furthermore, several online forums report there IS cropping, even on the 4×5.3 photos. And when I went back to Snapfish to find this option so I could better explain it to you, I couldn’t find it! Made me crazy.
Shutterfly allows you to select your own crop. So you choose the photo, then say you choose the 4×6 print option. A preview screen comes up showing the 4×6 area, and allows you to drag the photo around the space. This means you don’t get a photo back with the sunset at the top missing, or someone’s head cut off. The 4×6 photo will also neatly fit into a frame.
So what about the most important factor - print quality? Shutterfly gets the nod hands-down. The color, ESPECIALLY the skin tones, is markedly better than Snapfish. In the Snapfish photo, my face looks ghostly pale. In the Shutterfly photo, the blacks are blacker, the colors pop - like they’re supposed to.
Shutterfly will continue receiving my business (until someone else catches my attention and I have to do another comparison).
Here are the two photos - both scanned by my cheap-o scanner/printer/fax/copier purchased for $100 six years ago and still buzzing along quite nicely. Let’s not discuss the quality of these scans (they both scanned a bit darker than the actual photo). Do however pay attention to the overall color, the blacks, and my skin tones.



About SRT... I’m a traveler, writer and photographer for whom the open road frequently summons. Adventurous solo road trips are a staple for me, and a curiosity. So I created this website to share them and inspire you to step out and give them a try. Welcome! 





















Hey everyone,
While doing market research (My business is going online in the next month as a beta version), I came across this blog. To improve your satisfaction with prints I have a few questions. Would anyone be willling to share any of the following information?
1) Which printer do you use?
2) How many orders have you placed in the last year?
3) What was the average total, in price, for the orders?
4) What items were purchased?
5) What did you like and dislike about both the product and the service?
You can email me your response at JHirsh@Sephoco.com
Thank you
Josh Hirsh
Co-Founder
Sephoco, Inc.
Comment by Josh — November 25, 2009 @ 4:00 pm
I started using http://www.snapily.com for all my photo merchandising presents - non “regular” prints. They are using lenticular printing to create special effects like flip book style and 3D.
Comment by Dan — November 4, 2009 @ 4:52 am
Agreed….Down and dirty Shutterfly rocks.
Comment by John Batdorff — November 3, 2009 @ 12:20 am
I have been a shutterfly user for a while as well. Thanks for a great comparison! I also used to have snapfish in the past (when they had free promotion). I agree that the print quality from shutterfly is much better than snapfish.
Comment by Amy @ The Q Family — October 21, 2009 @ 12:29 pm
Sarah, I’ve never tried Photoworks. I’ll have to give them a whirl!
Joel, I’ll get right on the mug.
Monica, You know, I’m certain cameras make a difference. As does the particular day the prints were made, how fresh the inks are, temperature, humidity, how the stars were aligned, etc. LOL On any given day, one could be better than the other. There’s so many services out there. I’ve just found Shutterfly to be fairly consistent, but they’ve even sent me batches that didn’t look so hot (which I returned and they either reprinted or refunded the price).
Sheri, I will look into artscow.com. Very interested in this recommendation.
Comment by Tammie Dooley — October 20, 2009 @ 8:43 am
Thanks Tam (from Lisa) for the comparison, I have wondered about the later, good to know.
Comment by Clay Mama — October 19, 2009 @ 9:47 pm
Thanks for the comparison, Tammie.
Have you heard of artscow (dot com). They offer a whole bunch of free prints (it used to be 400, I think it’s up to 1200 now). You get 50 4×6 and 50 5×7 each month until your total freebies are used up.
They’re located in China, I think, so you pay a bit more for shipping. When I used them, 100 prints was about $10. At an average of 10¢ per print, I was ok with $10 shipping.
The quality was fine. I had no complaints. I wouldn’t use them for customer prints, but they were great for scrapbooking and my personal albums.
They also have a TON of cool products that are frequently offered free or greatly reduced. I can’t testify to the quality of any of the products, but they look good.
I’d be interested to see a comparison that includes artscow. If you try them out, try and let us know what you think.
Comment by Sheri Allison — October 19, 2009 @ 9:38 pm
that is very interesting. I wonder how much the camera has to do with it? I oredered the same set of photos from Shutterfly and Snapfish recently and skin tones were much more accurate with Snapfish. For some reason, my family looked unnaturally orange in the shutterfly pics. Will have to give them both a whirl again, because I prefer the shutterfly editing/uploading process.
Comment by monica — October 19, 2009 @ 8:32 pm
I want my MUG!
Comment by Joel — October 19, 2009 @ 3:59 pm
coffee mugs? Where the F$%# is my MUG?
Comment by Joel — October 19, 2009 @ 3:49 pm
Thanks for the comparison Tammie! Always helpful. I use PhotoWorks and think they are pretty good too. Haven’t done a straight comparison though.
Comment by Sarah Mayhew — October 19, 2009 @ 2:59 pm